Delivery information
We offer nationwide delivery across the USA via USPS. Shipping costs are calculated automatically during the checkout process.
On average, the delivery cost for a single soap order, such as a dog-shaped soap, ranges from $6 to $8.
For larger orders, like a soap bouquet, the cost is between $8 and $18.
The estimated delivery time is generally 2-5 days, with the exact delivery time being calculated during checkout.
Pickup information
We offer the option to pick up your order from Westlake Village. Simply select "Pickup" during the checkout process. Once your order is ready, we will notify you and arrange a convenient pickup time at the following address: 645 Hampshire Rd, Westlake Village, CA 91361
Local Delivery Information
We offer local delivery to the following cities: Newbury Park, Oak Park, Thousand Oaks, and Westlake Village. Deliveries are available Monday through Saturday, from 10 AM to 8 PM. Orders can be left at your door or handed directly to you, with a photo of the delivery provided afterwards.
- Delivery Fee: $5
- Delivery Time: 1–2 days
Return and Replacement Policy
We deeply appreciate your choice of our handcrafted soaps and candles. Each item is uniquely made with care and love, and due to their custom and hygienic nature, we are unable to accept returns.
However, your satisfaction is our priority. If your order arrives damaged, we’re here to help! Please let us know within 7 days and provide photos of the damage so we can arrange a replacement for you as quickly as possible.
Thank you for understanding and supporting handcrafted products.